1. Information We Collect

We collect the following types of information from or about you:

1.1 Personal Information

Information that can be used to identify you, such as:

• Full Name
• Mobile Number
• Email Address
• Location/City
• Date of Birth or Age (optional)
• Gender (optional)
• Profile Picture (if uploaded)

1.2 Booking Information

• Sport selected
• Time and date of booking
• Court/turf preferences
• Payment and billing details (processed securely via third-party providers)

1.3 Usage Data

• Device information (IP address, device type, OS version)
• App interaction behavior
• Location data (if location services are enabled)

1.4 Cookies and Tracking Technologies

We use cookies or similar technologies to enhance your browsing experience and improve our services. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

• Facilitate bookings and process payments
• Send confirmations and notifications
• Provide customer support
• Personalize your user experience
• Improve and optimize our Platform
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Court operators and service providers to confirm your bookings
• Third-party payment processors (e.g., Razorpay, Paytm, etc.)
• Cloud service providers and analytics partners for performance and usage tracking
• Government authorities if required under law or legal process

All partners are bound by confidentiality and data protection obligations.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption
• Secure payment gateways
• Limited internal access to user data

Despite these efforts, no system is entirely secure. You use the Platform at your own risk.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements. You may request deletion of your data at any time by contacting us (see Section 9).

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Object to certain uses of your data

To exercise your rights, please email us at support@thecourts.in

7. Children's Privacy

Our services are intended for individuals above the age of 13. We do not knowingly collect personal data from children without parental consent. If we learn that we have inadvertently collected such data, we will delete it promptly.

8. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or app notifications.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

The Courts
Jay Pravinkumar Rank
Silver Stone 3, Opp. Big Bazaar, Behind Reliance Mall
Rajkot, Gujarat 360005
Email: support@thecourts.in

By using our Platform, you consent to the practices described in this Privacy Policy.